FAQ

Do you offer Free Shipping?

You can save on shipping if you purchase $30 or more.  It will automatically be removed when you check out.  If for any reason it doesn’t, you can place the order, contact me via contact@LocAccessories.com or the contact form.  I will immediately refund the shipping cost to your method of payment.  I also offer promotional Free Shipping for customers that sign-up for the VIP Loc Star Club.

Why should I sign up for the VIP Loc Star Club?

Throughout the year I offer promotions to my customers that have signed up.  When I design new products, you will receive a discount on them.  I vend at different events and I will send you an e-mail with upcoming events.  Also……..with the event information I will send you a code that you can use at the event for up to 25% off one item or 15% off your total purchase.

How do Promotional Codes work?

Promotional code must be entered at checkout. Offer cannot be applied to previous or pending purchases.  Offers cannot be combined with any other offer. I reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount and to modify or cancel this promotion due to system error or unforeseen problems. Offers do expire and can be limited to a one-time use.

Why follow Loc Accessories on Social Media?

I offer contest and promotions via my Social Media platforms.

How do you wear Hair Ties, Lassos, Loc Jewelry, and Sister Loc Jewelry? 

Please check out my video tutorials at the top of my website.

Will the sleeve jewelry fit my Traditional Locs?

Locs are naturally diverse. Within an average head of locs there is usually a variation of small, medium and large locs. With the Loc Accessories Jewelry, there is usually at least one loc that any of these adornments can fit on. We do have a good selection of all sizes: small, medium, and large that you can choose from.

Can Traditional Loc Jewelry be used on braids or twist?

Yes – you would apply them the same as you would for Traditional Locs.

How do you apply Sisterlock Jewelry?

The clasp that is used can easily be opened with your fingers.  Take care when opening them as bending back and forth too forcefully can break the clasp.  Since Sisterlocks are so tiny, you only need to open the clasp enough to remove the Loc.  Re-installing is a breeze.  Just put the loc between the clasp and squeeze.  No excessive squeezing is necessary.  Make sure the clasp is fully closed.

Some of the Loc Jewelry is made with a more traditional wire design.  For those pieces, you will receive a tool you would use to slip your Loc through the Loc Jewelry.  You would slip your Loc into the eye of the tool and squeeze to ensure its secure.  Then slide the tool through the Loc Jewelry, pulling the Sisterlock through the Loc Jewelry.  Once the Loc is through the Loc Jewelry, open the eye enough to remove the Loc.

Is it okay to wash your hair with the hair jewelry in it?

Yes, soap and water is good for it. You do not need to take them out before washing your hair. If the loc jewelry comes out in the wash, simply replace it afterward. We recommend that you remove the Hair Jewelry if you are doing a complete coloring. For touch ups it’s usually not necessary.

Are Loc Accessories only for people with long locs? 

No, our pieces can be worn on all loc lengths.

Why doesn’t my item look exactly the same as the one in the picture? 

All items are handmade/handcrafted. As a result there are slight variations in every item, which makes each one unique. No two are exactly the same. But there will not be a noticeable difference to the eye. Also, photography online will appear slightly different from computer monitor to computer monitor. This has to do with individual variations in display settings on different monitors and is completely out of my control.